Profile for User: pas02

hopeful@53:
That whole operation sounds sketchy to me and I would contact the Better Business Bureau and maybe the state or local medical society. Do you have a personal psychiatrist and did he/she refer you to this TMS clinic? I hate to think of you going without any care. You deserve better. Seriously, this is obviously being run as a for-profit business and you should have some recourse. It seems kind of 50/50 in the responses to my original post, some are getting excellent customer service and others are just having their pockets picked. That said, we all deserve excellent medical care.

I get my psych treatment thru a large, prestigious university and there is one doc that does TMS. He also runs the treatment-resistant depression clinic which includes ketamine treatment. My personal psychiatrist is a 4th-year resident. I sent a message to the TMS doc after completing treatment requesting feedback and asked if I would be a candidate for the TRD clinic. That was 4 months ago. My p-doc said not to feel bad because he hasn’t gotten back to her either. I said we both know this is completely unacceptable and poor patient care. I was a nurse for 20 years until I retired a year ago because of my depression. I’d have been in deep shit if I didn’t respond to a message within 24 hours. Considering she told me that when she was on her rotation with this doc she cried every day I don’t expect much now. So I have a doc that is intimidated and can’t advocate for me. The doc that has the most power to help me is AWOL. What are my chances now? Reading about and listening to others makes me think that a part of the TRD problem is provider apathy, provider resistance to treat aggressively, providers protecting their territory. Do I take it up with the university or do I take it up with my insurance provider? Do I let my insurance provider know that for $12,000 I got 1.5 hours total with the doc, the treatment was administered by a $20/hr tech, and I never heard from the doc again? Though the treatment didn’t work for me I wouldn’t want to decrease the odds of someone else receiving it. Rant over. I’m sorry you didn’t receive any follow-up either. Did you go to a free-standing TMS clinic?